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Payments and how to pay
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What should I do if my payment isn't showing on my account?

If you made your payment more than 7 days ago, please click here and our friendly customer service team will be happy to help.

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Articles in this section

Can I change my payment date?
Can I amend or cancel my Direct Debit?
What should I do if my payment isn't showing on my account?
What is Persistent Debt?
Can you tell me more about my Persistent Debt Paydown Plan?
Can you tell me more about my confirmed Persistent Debt Paydown Plan?
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How much do I need to pay you?
Can I make a payment before my statement’s issued?

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