When you apply for a credit account with us, we review the information you have provided and carry out a creditworthiness assessment, which includes checks with credit reference agencies. This information is used to help us make a lending decision, and sometimes the results mean that we're unable to provide you with a credit account.
Reviewing your credit file will likely give you an indication of why we have made this decision. If you'd like to do this, please visit the Experian website:
If you'd like to contact us, you can email us at firstname.lastname@example.org (please make sure you include your account number, name and address).