You may receive unsolicited emails, claiming to be sent by us, asking for your account login details or directing you to a login page. These emails will often look genuine and contain our company logos but are actually forged. If you log in or reply with your details, your account details may be stolen and used to commit fraud.
We'll only ever ask for your personal details if you've made direct contact with us by email/chat first.
Please do not click on links or attachments in suspicious emails, and never respond to unsolicited messages and/or calls asking for your personal or financial details. If you do get a suspicious message, you can report this directly to Action Fraud by clicking here