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  1. Viva La Diva
  2. About your account

About your account

Your statement explained, credit limit information and updating your details

Information on your statement

  • I need help understanding my statement
  • Can you tell me what this entry on my statement means?
  • Can you tell me more about my minimum payment?
  • Can you tell me more about my interest charge?

Your personal details and preferences

  • How do I update my card details?
  • Do you offer paperless statements?
  • How do I unsubscribe from your emails/mailings/marketing calls?
  • How do I update my telephone number/email address?
  • How do I update my address?
  • How do I close my account?
See all 8 articles

Your credit limit

  • Can I increase my credit limit?
  • How do I accept/decline a credit limit increase?
  • Can I decrease my credit limit?
  • I have an incorrect entry on my credit file, what should I do?
  • You offered me a credit limit increase, why has it been rejected?
  • When will my credit limit increase be applied?
See all 8 articles

Received a communication about your APR rate changing?

  • APR changes to 'My Account'

If you would like to submit a complaint to us, please contact us below.

Contact us
Viva La Diva Customer Service Hub.
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