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  1. Viva La Diva
  2. Troubleshooting

Troubleshooting

What to do if you've forgotten your details, plus website information

Using our website

  • I'm having problems with your website, what should I do?
  • I've forgotten my password, what should I do?
  • I've forgotten my account number, what should I do?
  • I already shop with you, how do I register my existing account?
  • Is your website safe?

Technical issues

  • Why can't I make a payment online?
  • Why aren't I receiving any emails from you?
  • When I sign in, I can see the details of another account I have with you. How do I fix this?
  • How do I log out of this Help Hub?

If you would like to make a complaint about your credit account, please contact us below.

Contact us
Viva La Diva Customer Service Hub.
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