Payments and how to pay

Ways to pay

• How do I make a payment on my account?
• Can I pay by Direct Debit?
• Can I pay by credit/debit card?
• Can I pay by standing order?
• Can I pay using PayPal?
• Do you offer a text message payment service?

Other payment info

• Can I change my payment date?
• Can I amend or cancel my Direct Debit?
• What should I do if my payment isn't showing on my account?
• What is Persistent Debt?
• Can you tell me more about my Persistent Debt Paydown Plan?
• Can you tell me more about my confirmed Persistent Debt Paydown Plan?

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Need further support from us?

• What should I do if I'm struggling to pay my minimum payment?
• Themis Recoveries contacted me, are they affiliated with you?
• Where can I get help if I'm worried about my finances?